Find answers to commonly asked questions about our software, security, and services.
How often is the software updated?
Every time there's a game update, we usually update the software within 1-2 hours. The software also occasionally gets updates that fix bugs or add new features to improve your experience.
How long has your software been undetected for?
We started in 2023 and have never been hit with a detection — that's almost 3 years at this point. Our commitment to security and regular updates keeps our software safe and undetected.
What makes Valkyrieee different from other software?
We focus on quality over quantity. While the market is flooded with cheap, low-quality software, we provide premium products with exceptional customer support. Our 5,000+ member community and 3-year undetected track record speak for themselves.
What payment methods do you accept?
We accept credit/debit cards and PayPal via Stripe, as well as cryptocurrency (Bitcoin, Ethereum, Litecoin, Tron, Dogecoin, and 100+ other cryptocurrencies) via NOWPayments. All transactions are secure and processed instantly.
Do you offer refunds?
Please review our Refund Policy for detailed information. Generally, we handle refund requests on a case-by-case basis and prioritize customer satisfaction.
What are the system requirements?
Our software works on Windows 10 and Windows 11. Specific requirements vary by product — check the individual product pages for detailed information. Most modern gaming PCs will run our software without issues.
How do I install and activate my license?
After purchasing, you'll receive your license key in My Orders. Visit our Instructions page for step-by-step setup guides. If you need help, our support team is available on Discord.
How can I get support?
Join our Discord server for the fastest support. Our team and community are active 24/7 to help with any questions or issues. We pride ourselves on top-tier customer support.
Can I use my license on multiple computers?
Each license is tied to one machine at a time. However, you can reset your HWID (hardware ID) through our system if you need to switch computers. Contact support if you need assistance with HWID resets.
Is it safe to use your software?
Yes. We've maintained a 100% undetected record since 2023. Our development team constantly monitors for threats and updates the software proactively. However, as with any software of this nature, use is at your own risk.
Do you have resellers?
Yes, we work with authorized resellers worldwide. However, for the best prices and direct support, we recommend purchasing directly from our website. Be cautious of unauthorized resellers selling fake or outdated keys.
How long does it take to receive my license key?
Card payments are processed instantly — your key appears in My Orders immediately. Crypto payments may take a few minutes for blockchain confirmation, but you'll receive a notification once your key is activated.
Still Have Questions?
Join our Discord community for instant support from our team and 5,000+ members.